Shipping and Delivery

Shipping Methods & Delivery Time

Shippingtime varies by location & custom clearance on your country. It is usually 7– 30 days via our Free shipping.These are our estimates for Free Shipping Method:

Location

*Estimated Shipping Time

United States, Japan, South Korea

7-15 business days

Canada, Europe

7-30 business days

Australia, New Zealand, Southeast Asia

7-20 business days

Mexico, Central /South America, others

20-45 business days

.*This doesn’t include our 1 – 3 days’ order processing time.

*Please note that: These are estimated delivery times only, therefore Satury is not guaranteeing delivery dates.

 Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses and returned due to unavailability.

 International Shipping Restriction

 Currently we do not ship to the following countries:

·          Faroe Islands

·          Cayman Islands

·          US Virgin Islands

·          Northern Mariana Islands

·          British Virgin Islands

·          Turks and Caicos Islands

·          Solomon Islands

·          Falkland Islands

·          Marshall Islands

·          Bouvet Islands

·          Christmas Islands

·          Cocos (Keeling) Islands

·          Cook Islands

·          Heard Island and McDonald Islands

·          Norfolk Island

·          Sint Maarten

·          South Georgia and the South Sandwich Islands

·          Iraq

·          Canary Islands

·          etc.

Order Tracking

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.

You can visit this website to easily track the package: www.17track.net

 Taxes & Duties

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country.

These charges are determined by the customs office of the specific destination.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Satury. For further details of charges, please contact your local customs office.

 Customs & Regulations

You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.